From the first phone call to your first booked load is usually two or three days, most of it waiting on your insurance agent.
Five steps, and you can stop at any of them.
Tell us what you're running, where you want to go, and what you need to make per mile. We'll tell you straight whether we're a fit — sometimes we're not.
Dispatch agreement, limited power of attorney, a one-page information sheet, and our W-9. Read the agreement before you sign it; it's four pages and it's written to be understood.
Signed agreement, authority letter, certificate of insurance, W-9, CDL and medical card. If you factor, we'll need the notice of assignment too.
We confirm your authority and insurance on FMCSA, then start getting you set up with brokers in the lanes you want to run.
We send options with the rate, the miles, the deadhead and the broker's credit rating. You say yes or no. Nothing gets booked without your approval.
The things owner-operators ask us before signing anything.
Yes, always. Every load is booked under your MC number, hauled on your insurance, and paid to you. We don't hold authority and we're not a broker. That's what makes this a dispatch service rather than something else.
No. You approve every load before it's booked, and you can turn anything down for any reason without explaining yourself. The limited power of attorney only lets us sign a rate confirmation after you've said yes.
Eight percent of linehaul. If a rate confirmation lists fuel surcharge, detention, layover or lumper reimbursement as separate line items, none of that is included in our fee — it's yours. When a broker quotes one all-in number with no separate fuel line, that number is treated as linehaul.
No, you are not locked into a contract. We charge per load booked — no monthly fee, no minimum volume, and nothing owed on loads you turn down. Either side can end the arrangement with fourteen days written notice.
After you do. Most carriers set up a split with their factoring company so our fee comes off the top automatically and nobody has to chase anybody. If you don't factor, we invoice weekly.
Never. Broker payments go directly to you or to your factoring company. We're not in the payment chain, we don't hold funds, and the power of attorney you sign specifically prohibits it.
Then we don't charge you for them. Our fee applies only to loads we book. Plenty of carriers run their own direct customers and use us to fill the gaps.
Some want ninety days of history, but plenty don't — and knowing which is which is part of what you're paying us for. New authority is normal; we'll work the brokers who are open to it while you build a record.